Frequently Asked Questions
Your guide to natural beauty and seamless shopping.
Are Thunderbird products suitable for sensitive skin?
Yes, our formulas are crafted with 100% natural, plant-based ingredients and are free from harsh synthetics, making them ideal for even the most delicate skin types.
Do you test your skincare products on animals?
Absolutely not. Thunderbird Natural Skincare is proudly cruelty-free and vegan-friendly; we never test our products or ingredients on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund or exchange.
Are your packaging materials eco-friendly?
Sustainability is at our core. We use recyclable glass bottles and biodegradable shipping materials to minimize our environmental footprint.
How should I store my natural skincare products?
Since our products lack synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain maximum potency.